Price Paint (Pty) Ltd ("we", "us", "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us. By using our website or providing personal information, you consent to the practices described.
1. Information We Collect
a. Personal Information
We may collect personal information when you place an order or create an account, contact us for support or enquiries, or subscribe to newsletters or promotional content. Types of personal data: name, email address, phone number, delivery and billing address, and payment information (handled via secure third-party processors).
b. Non-Personal Information
We may automatically collect non-identifying data: IP address, browser type, operating system, page views and navigation patterns (via analytics tools such as Google Analytics).
2. How We Use Your Information
- Process and fulfil orders
- Send order updates and delivery notifications
- Respond to queries and provide support
- Send marketing emails (if subscribed)
- Improve our website and user experience
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. However, we may share it with payment processors (e.g. PayFast, PayPal), courier/delivery companies, service providers (e.g. website maintenance, email distribution), and law enforcement or government if required by law. All third-party partners are obligated to maintain confidentiality and protect your information.
4. Cookies and Tracking Technologies
We use cookies to enhance website functionality and analyse user behaviour. You may opt out or manage cookie preferences through your browser settings.
5. Your Rights
You may request access or correction to your personal data, withdraw consent at any time, or request deletion of your information (subject to legal limits). Please email us at admin@selchem.co.za for any privacy-related requests.
6. Data Security
We take reasonable steps to protect your information, including SSL encryption, limited internal access and secure payment gateways. However, no system is 100% secure — by using our site, you accept this risk.
7. Children's Privacy
Our website and services are not intended for users under the age of 18. We do not knowingly collect data from minors.
8. Disclaimer Alignment
This Privacy Policy should be read alongside our Disclaimer, which provides guidance on product warranties, technical specifications and usage limitations. By purchasing or using our products, you acknowledge the conditions outlined therein.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated date. Continued use of the site implies acceptance of any changes.
10. Contact Us
For questions, concerns or requests related to your privacy, please contact:
Price Paint (Pty) Ltd
Email: admin@selchem.co.za
Address: 50 South Main Reef Road